Accuracy of Content
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor’s resolution, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery.
Return / Exchange Policy
Your satisfaction is our number one priority. We therefore offer 100% money back guarantee and all returns are acceptable within 30 days time. However the products that are stitched or customized as per customer’s requirement including party wears and bridal wears; cannot be returned or exchanged. Ofcourse shipment charges for the returns will be paid by the customer.
In case of exchange, both way shipment charges are to be borne by the customer.
PkGarments takes no guarantee of processing the order or the products availability that you had ordered, until the full payment has been received. Though our efforts will be to process your initial order, but if any of the ordered products is out of stock you will be offered to choose any other product/design/color (within the same price range) or else you can also get back the refund of your amount for that particular item only.
The order is only processed after the customer makes the payment and informs us about payment details by email i.e. payment reference number and sender’s full name.
It is our utmost endeavor to sell the best quality fabrics made by the renowned mills. But at times, clothes after washing, give a fibrous, unfinished look which is due largely to the defective washing and sub-standard detergents. It has been observed that sometimes Japanese and Pakistani clothes gave a shaggy, uneven look whenever washed at home. The same clothes washed by dry cleaners were found to have a perfect finish.
- Wash Colored items separately in warm (40°C) water with mild soap or detergent.
- Use plenty of water.
- After rinsing, squeeze fabrics and dry away from direct sun.
- Do not use bleach or stain removing chemicals.
- For Chiffon Suits, Party wears and Bridal wears – Strictly Dry Clean only.
International – Customs
In most cases, there are no any additional custom charges, duty charges or taxes on small parcels upto 20kg but since customs policies vary widely from country to country, any extra clearance charges (if any) must be borne by the customer. We have no control over these charges and cannot predict what they may be.
We follow a confidential order and shipping procedure in which your personal data is solely used for a secured and straightforward order and shipping process. Furthermore, your personal data is treated with absolute confidentiality.
Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.