Welcome to PKGarments.com. Below you will find answers to the most frequently asked questions about our Pakistani designer dresses, unstitched suits, ready-to-wear clothing, party wear, bridal wear, customization, stitching, shipping, payments and wholesale orders.

If you have a question that is not answered below, please contact us and our team will be happy to assist you.

1. Are the prices on your website for stitched or unstitched suits?

The prices displayed on our website are generally for unstitched suits unless otherwise stated.

Exceptions include products listed in categories such as Abaya, Ready to Wear and Girls / Boys Dresses where the product description will indicate whether the item is ready-made or unstitched.

If you require stitching, customization or additional accessories, please let us know when placing your order so we can provide the applicable charges.

2. Can I customize or make changes to a dress?

Yes. Depending on the product, we can customize your outfit according to your requirements.

You may request changes to the design, stitching style, measurements, finishing or other details. Our team will review your requirements and confirm what can be arranged before your order is finalized.

Customized and stitched outfits may have different prices and processing times depending on the design and amount of work required.

3. Does the product price include shipping?

No. Product prices generally do not include international shipping charges.

Shipping charges vary according to the destination and quantity of items ordered. The applicable shipping cost will be calculated and included in your invoice.

For customers within Pakistan, please contact us for the applicable local delivery arrangements.

Our international shipments are currently handled through DHL, Fedex, Skynet, Aramex with destination-based shipping rates.

4. How can I check the status of my order?

Once your order has been dispatched, we will provide the available tracking information so you can follow your shipment online.

If you have any questions about your order, payment or shipment, you can contact us by email or WhatsApp.

5. Where can I find the size chart?

Our standard size information and measurement guidance are available on our website.

View the Size Chart

If you require a custom size, please provide your measurements according to our measurement guidelines. You can also provide measurements from a well-fitting garment to help us understand your required sizing.

For more accurate results, we recommend taking measurements carefully or having them taken by a professional tailor.

6. How can I make sure I am receiving an original branded suit and not a replica?

We clearly identify products according to their nature and availability.

Original branded products are supplied with the applicable brand packaging, labels or tags when these are provided by the manufacturer or brand.

We also offer selected replica or custom-made products. These are identified separately and are not represented as original branded products.

Many of the designs shown in our Party Wear and Bridal Wear collections are custom-made based on the designs shown in the photographs. Where a product is a replica or custom-made design, this will be communicated accordingly.

7. How can I place an order?

There are currently several ways to place an order with PKGarments:

• Order Form: Submit your product selections through our online order form.
• Email: Send us the product links or photographs along with the required quantity, size and other details.
• WhatsApp: Send us the product photographs or links and provide your email address so we can prepare your quotation or invoice.

After receiving your requirements, we will confirm availability and provide the applicable pricing, shipping charges and payment instructions.

Go to the Order Form

Our current ordering instructions confirm these three ordering methods.

8. What does “Qty” mean on the order form?

Qty means Quantity.

Please enter the number of pieces or suits you require for each product.

For example, if you want three pieces of a particular suit, enter 3 in the Qty field.

9. Why does the order form say my email address is invalid?

Please make sure that you enter your email address correctly without any spaces.

There should be:

• No space before the email address
• No space after the email address
• No unnecessary characters
• No spelling mistakes in the email address

If you copy and paste your email address, make sure that no extra space is accidentally included at the beginning or end.

10. How long does it take to dispatch an order?

Processing time depends on the type of product and the work required.

As a general guide:

• Ready-to-Wear dresses: Usually require less processing time if available in stock.
• Unstitched cotton lawn suits: Generally require approximately 4–5 days after payment confirmation.
• Normal stitching: May require approximately 10 additional days.
• Party Wear: May require approximately 4 weeks depending on the design and handwork.
• Bridal Wear: May require approximately 6 weeks because of detailed handwork and customization.

Actual processing time can vary depending on product availability, quantity, design complexity and the season.

We will provide an estimated completion time when confirming your order.

11. Can you alter a ready-made dress?

Yes. Alterations can generally be arranged for ready-made dresses subject to the product and the type of alteration required.

Alteration charges and additional processing time will depend on the work required. Please contact us with the details of the required alteration before placing your order.

12. What payment methods do you accept?

We accept the following payment methods for our international customers:

1. Money Exchange Services: You can send payment through any reliable money transfer service such as Western Union, MoneyGram, Ria, Remitly, Wise or other similar services.
2. PayPal: Payment can be made online through PayPal.
3. Direct Bank Transfer: Payment can also be made directly to our designated bank account.

Once your order is finalized, we will provide the necessary payment details and instructions.

Please note: We require 100% payment in advance before processing your order. We do not accept orders on credit or consignment basis.

13. Do you accept orders on credit or consignment?

No. We generally do not accept orders on credit or consignment terms.

Orders are processed after the required payment has been received and confirmed.

Our current terms also state that PKGarments does not guarantee order processing or product availability until full payment has been received.

15. I am a supplier from Pakistan. Can I supply products to PKGarments?

Yes. We welcome communication from reliable Pakistani suppliers, manufacturers and fashion businesses who can provide quality products and maintain consistent standards.

If you have a current collection that you believe would be suitable for our customers, please contact our team with:

• Product photographs or catalogue
• Wholesale prices
• Available quantities
• Brand information
• Fabric and material details
• Production capacity
• Contact information

Our team will review your collection and contact you if there is a suitable opportunity for cooperation.

16. Will an unstitched suit contain everything shown in the picture?

Not necessarily.

Fashion brands sometimes photograph outfits with additional panels, borders, laces, embroidered pieces, neck pieces, brooches or other accessories that may not be included in the original unstitched suit.

If additional materials are required to reproduce the design shown in the photograph, we can often arrange them separately at an additional cost.

All additional items and charges will be mentioned separately in the quotation or invoice wherever applicable.

You can also choose to exclude items that you do not require.

17. Can you provide the same design as shown in the photograph?

For custom-made stitched outfits, we can use the photograph as a design reference and reproduce the overall style as closely as possible using the available materials.

However, minor differences may occur because of fabric availability, embroidery materials, accessories, colours, production techniques or manufacturer specifications.

If exact materials or specific accessories are important to you, please confirm them with us before placing the order.

18. Do you offer discounts for bulk orders?

Yes. We offer discounts and special packages for qualifying bulk purchases.

Discounts can vary depending on the number of suits, product category and type of collection.

We also offer special membership and discount programs for regular customers. Current terms may vary by product category and promotional offer.

Please contact us for the latest wholesale or bulk-order pricing.

19. What happens if I receive a defective product?

We take quality inspection seriously and inspect products before dispatch.

If you receive an item with a genuine manufacturing or product defect, please contact us as soon as possible after delivery and provide photographs and details of the issue.

Our team will review the case and advise you regarding the applicable replacement, exchange or refund procedure.

Our aim is to maintain long-term relationships with our customers by providing reliable products and service.

20. What fabrics do you use for Party Wear and Bridal Wear?

Fabric selection depends on the particular design.

Depending on the outfit, materials may include:

• Pure or premium khaadi chiffon
• Tissue
• Jamawar
• Raw silk
• China silk
• Malai
• Other suitable fabrics according to the design

If you want information about the exact fabric used for a particular outfit, please send us the product link or photograph and we will provide the available details.

21. Do your dresses include extra material for alterations?

Where applicable, additional fabric may be provided for alterations. However, this can vary depending on the product and the original manufacturer’s fabric quantity.

If you require extra fabric specifically for future alterations, please mention this when placing your order so we can check availability.

22. How long does international delivery take after dispatch?

International delivery time depends on the destination, courier service, customs clearance and other circumstances.

Express shipments can normally reach many destinations within a few working days after dispatch. However, customs procedures and other circumstances can occasionally cause delays.

We will provide tracking information after dispatch so you can monitor the shipment.

23. Why do I see the same product photographs on other websites?

Many Pakistani fashion brands and retailers use official manufacturer or brand photographs to display their collections.

PKGarments supplies products from a wide range of Pakistani fashion brands and designers. Therefore, some photographs may also appear on other websites that sell the same brands or collections.

Our service is to source, supply and where required stitch or customize the products according to the customer’s requirements.

24. What currency are your prices displayed in?

Our international website prices are generally displayed in US Dollars (USD) to make pricing easier for customers around the world.

If you are paying in another currency, your bank or payment provider may convert the amount into your local currency using its applicable exchange rate and fees.

Please check the final amount shown by your payment provider before completing the transaction.

25. I want different prints, colours and designs. Do you have more collections?

Yes. The products displayed on our website represent only part of the collections that we can source and supply.

Our website is regularly updated with new Pakistani fashion collections and latest arrivals. The current website includes designer dresses, cotton lawn, ready-to-wear, formal wear, casual wear, party wear and bridal collections.

If you cannot find exactly what you are looking for, send us photographs, screenshots or examples of the styles you like. We can check the availability of similar designs and collections.

26. Do you have a minimum order quantity?

There is generally no fixed minimum order quantity.

You can order a single suit if you wish. However, ordering several suits at the same time can reduce the average shipping cost per suit because shipping charges are generally based on the first item plus additional-item charges.

If you are ordering for resale or wholesale purposes, we recommend contacting us for the most suitable bulk-order pricing and shipping arrangement.

27. What is your production capacity?

Our production capacity depends on the type of order, quantity, design and required completion time.

For larger orders, we can plan production and arrange additional experienced professionals when required, subject to availability.

Please provide your quantity, designs and required delivery date so we can confirm whether your order can be completed within your required timeframe.

28. What is your return and exchange policy?

Customer satisfaction is important to us. Returns are accepted within 15 days subject to the applicable terms and conditions.

However, products that have been stitched, customized or specially made according to the customer’s requirements cannot normally be returned or exchanged.

This includes customized Party Wear and Bridal Wear.

For eligible returns or exchanges, applicable return shipping charges are the responsibility of the customer. In case of an exchange, both-way shipping charges may also be payable by the customer.

Please contact us before returning any product so we can provide the correct return instructions.

Our current Terms page confirms the 15-day return period and the exclusion of stitched and customized products.

29. Do you have ready stock of the Bridal Wear shown on your website?

Ready-made bridal stock changes frequently and availability is limited.

Because of this, not every ready-made bridal outfit is continuously displayed on the website.

If you are interested in a ready-made bridal outfit, please send us the photograph or product reference. We can check the current availability and provide the available options.

30. Do you have ready-made Party Wear in stock?

We regularly carry ready-made Party Wear collections. Availability and sizes vary depending on the current stock.

Please send us the product you are interested in so we can confirm current availability and size options before you place your order.

31. How often do you add new dresses and collections?

We regularly add new Pakistani fashion collections and latest arrivals to our website.

Our current website shows new collections from Pakistani designers and brands throughout the year.

If you are looking for outfits for a particular occasion such as Ramadan, Eid, weddings or seasonal events, you can also send us your preferred designs and we can help you find suitable options.

32. Why are Party Wear and Bridal Wear more expensive?

Party Wear and Bridal Wear can cost more because they often involve premium fabrics, detailed embroidery, handwork, embellishments, additional accessories and specialized stitching.

Unlike basic ready-made garments, customized Party Wear and Bridal Wear may require considerable manual work and additional materials.

The final price therefore depends on the fabric, embroidery, embellishments, stitching, design complexity and customization required.

33. Can I order a complete bridal package?

Yes. We can arrange bridal and wedding packages according to your requirements.

Depending on your needs, a package can include items such as:

• Nikah outfit
• Baraat outfit
• Valima outfit
• Mehndi or Mayoon outfit
• Formal and Party Wear
• Designer lawn and cotton suits
• Designer chiffon suits
• Daily Wear suits
• Shoes
• Jewellery
• Clutches and bags
• Bridesmaids’ outfits
• Family outfits

Items can be added or removed according to your requirements. We can then prepare a package quotation based on your selected items.

34. Can I order products from different brands in one shipment?

Yes. Subject to availability, you can select products from different Pakistani brands and collections and request them together in one order.

Combining products can also help reduce the average international shipping cost per item because additional items may be charged at a lower incremental shipping rate.

The final shipping cost will be confirmed with your invoice.

35. Are the colours exactly the same as shown in the photographs?

We make every effort to display product colours as accurately as possible. However, colours can appear slightly different depending on your monitor, screen settings, lighting and device.

For this reason, an exact colour match cannot always be guaranteed based solely on a photograph.

36. What is the difference between Lawn, Khaddar, Cambric and Linen?

Lawn

Lawn is a lightweight, finely woven fabric that is commonly made from cotton. It has a smooth and soft feel and is especially popular for summer clothing.

Khaddar

Khaddar is a traditionally woven fabric with a slightly coarser texture. It can be comfortable in different seasons and is particularly popular for cooler weather collections.

Cambric

Cambric is a finely woven cotton fabric with a smooth and relatively firm texture. It is commonly used for Pakistani clothing and seasonal collections.

Linen

Linen is made from flax fibres and is valued for its breathability and cool feel. It is particularly suitable for warm weather.

37. Can I request a specific fabric or material?

In many cases, yes. Fabric availability depends on the particular design and collection.

If you have a specific fabric requirement, please mention it when contacting us. We will confirm whether it can be arranged and whether there will be any additional cost.

38. Do you sell wholesale to resellers and retailers?

Yes. We work with resellers, retailers, boutique owners and other businesses looking for Pakistani clothing and fashion products.

Wholesale customers can contact us with their required quantity, product categories, preferred brands and destination so we can provide suitable options and pricing.

39. Can I send you a photograph of a dress I want?

Yes. If you have seen a Pakistani dress or design that you would like to order, you can send us the photograph or product link.

We can check whether the exact item is available or whether a similar design can be sourced or custom-made.

40. How can I contact PKGarments?

You can contact us through the contact details provided on our website.

For an order enquiry, please include as much information as possible such as:

• Product link or photograph
• Product name or brand
• Quantity required
• Stitched or unstitched requirement
• Required size or measurements
• Destination country
• Any customization requirements

Providing these details allows us to prepare an accurate quotation more quickly.

41. What information should I provide when requesting a quotation?

For the fastest response, please provide:

• Product links or photographs
• Quantity of each item
• Stitched or unstitched requirement
• Sizes or measurements
• Destination country
• Any design or customization requirements
• Your preferred contact email

Once we have these details, we can check availability and calculate the applicable product, stitching and shipping charges.

42. How can I get the latest collections?

Our website is regularly updated with new Pakistani fashion collections.

You can browse our latest arrivals or contact us if you are looking for a particular Pakistani designer, brand, fabric, style or occasion.

We can also help you identify similar collections when a particular design is no longer available.

43. What if the product I want is no longer available?

Fashion collections can sell out quickly and manufacturers may discontinue older designs.

If your selected product is unavailable, send us the photograph or product reference and we can check whether the same item is available elsewhere or whether a similar design can be sourced.

44. Can I order just one suit?

Yes. There is generally no fixed minimum order quantity and you may order a single suit.

However, international shipping can make a single-item order more expensive on a per-suit basis. Ordering multiple suits can reduce the average shipping cost per item.

45. Do you provide custom stitching for international customers?

Yes. We can arrange stitching for customers who require customized Pakistani dresses.

Stitching charges depend on the type of outfit, fabric, design, embroidery, finishing and amount of work required.

Before starting customized stitching, we will confirm the requirements and applicable charges with you.

46. What are the stitching charges?

Our stitching charges vary depending on the type of outfit, design, fabric and amount of work involved. Our general stitching charges are as follows:

• Cotton Lawn Suits: US$30–US$35 per suit
• Chiffon Dresses, Party Wear, Panel Frocks & Anarkalis: US$45–US$55 per suit
• Bridal Wear, Shararas & Ghararas: US$60–US$70 per suit
• Plain A-Line Stitching: US$25 per suit. This includes simple stitching without additional design work, special patterns, laces or decorative necklines and includes basic finishing.

If the design requires additional panels, laces, borders, embroidery, embellishments or other accessories, these items may involve additional charges.

Alterations to ready-made suits: US$10 per suit with an additional 2 days required for the alteration.

The exact stitching cost will be confirmed before we proceed with your order.

47. Do you provide extra accessories such as laces, borders and neck pieces?

Yes, where available and required, we can arrange additional materials and accessories.

These may include:

• Embroidered borders
• Laces
• Neck pieces
• Fabric panels
• Finishing fabric
• Brooches
• Other decorative accessories

Additional items are charged separately when they are not included with the original product.

48. Can I remove accessories that I do not need?

In many cases, yes.

If a design includes optional panels, laces, borders, brooches or other accessories, you can ask us whether they can be excluded.

The final price will depend on which components you choose to include.

49. Do you offer a discount for regular customers?

Yes. We have offered special membership and discount programs for regular customers.

Discount eligibility can vary by product category, sale status and collection. For example, certain current membership terms exclude Party Wear, Bridal Wear, shipment charges and already-discounted products.

Please check the current offer before purchasing.

50. How can I get help before placing my order?

We encourage customers to contact us before ordering if they have questions about sizing, fabric, stitching, authenticity, availability, customization or shipping.

Simply send us the product link or photograph along with your requirements and destination. Our team will review the request and provide the relevant information before you proceed.

Quick Order Checklist

Before contacting us, having the following information ready will help us respond faster:

• Product link or photograph
• Product quantity
• Stitched or unstitched requirement
• Size or measurements
• Destination country
• Customization requirements
• Preferred delivery timeframe
• Email address for quotation and invoice

Need Help?

If you cannot find the answer to your question, please contact PKGarments with your product link, photograph or requirements. We will be happy to check availability, pricing, customization, stitching and shipping options for you.

PKGarments.com – Pakistani Designer Dresses, Unstitched Suits, Ready-to-Wear, Party Wear, Bridal Wear and Wholesale Clothing.